We require a credit card on file when booking an appointment that is more than 1 hour. This affirms that you agree to our cancellation policy and understand that your card will be charged if you do not uphold to the policy.
We understand that things come up, and sometimes you need to reschedule your appointment. We just kindly ask that you give us more than 48 hours notice if you need to cancel your appointment. Our stylists are working on commission, which means if you don't show up, they don't get paid. Cancelling last minute doesn't give them enough time to fill up that spot.
Our policy will be as follows:
Cancelling less than 48 hours before your appointment will be a $50 charge.
Cancelling less than 24 hours will be $100.
Cancelling the day of or no show for the appointment, you will be charged the full service price.
Thank you for understanding,